Catalog of Sample Policies for Pennsylvania's Conservation Districts

Complaint Handling & Requests for Technical Assistance
(Pike Conservation District)

All calls regarding environmental complaints should be entered in the complaint log. Complaints that are outside of the District's jurisdiction should be forwarded immediately to the appropriate agency.

For complaints within the District's jurisdiction, pertinent information, including complete directions to the site, is completed on the complaint form and forwarded to the appropriate technical staff person.

All information regarding complaints and complainants is to be considered confidential.

Requests for technical assistance, including requests for printed information, are logged on technical assistance request forms with complete information regarding the person(s) requesting assistance and the nature of the request. Forms are then forwarded to the appropriate technical staff person or filed.